CPX Secure File Transfer Protocol Procedure

WIthin CPX you have different options for uploading your PIF files. You can upload it through the UI, API, and finally SFTP. This page contains information about using our CPX SFTP feature. If you would like to use CPX SFTP, please reach out to your implementation manager.

When using our SFTP feature you will see four folders. You will see the PIF, Settlement, Disposition, and Update folder.

PIF Folder

This folder will be used for uploading your PIF file. The custom mapping feature in CPX allows PIF files to be configured to meet your individual needs and that the implementation manager will work with you to define what should be included in your payment file.

Settlement Folder

This file contains all transactions that settled since the last settlement file was sent.

Disposition Folder

This file is confirmation that the PIF was received and if there were any failures or exceptions within.
VCN number, CVV, and Expiration date can be found in the disposition folder as well. However, they will be masked. If you want the data to be unmasked, you need to reach out to your implementation manager.

Update Folder

This file contains transactions with a status change to any of the following: Expired, Cancelled, Refunded, Returned, or Partially Refunded.

SLA

Below is a description of how long it takes for each folder to send/update files

PIF File: Sent for processing within 10 minutes of being uploaded

Settlement File: Daily file sent at 5 am EST

Disposition File: Sent within 30 mins of the PIF file being processed/received

Update File: Daily file sent at 5 am EST

Examples of Files

Below you will see examples of what each file's data should look like when you upload or retrieve files from SFTP in CSV format

Disposition File

Settlement File

Update File